Betsio Terms and Conditions

Welcome to Betsio. These Terms and Conditions govern your use of our website, casino, and sportsbook services. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services. Betsio casino is owned and operated by Tessera Limited S.R.L., registered in Costa Rica, and licensed under Anjouan licence No. ALSI-202410047-FI2.

Eligibility and Account Registration

To create an account at Betsio, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We require accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity carried out under your account is deemed to be your responsibility.

• You must create only one account per person, household, and IP address
• We reserve the right to request identity verification documents at any time
• You must notify us immediately of any unauthorized use of your account

Restricted Jurisdictions

Our services are not available to residents of certain countries, including the USA, Russia, Ukraine, Iran, North Korea, Syria, and other jurisdictions listed in our compliance policy. We reserve the right to restrict access or close accounts belonging to players from excluded territories without prior notice.

Deposits, Withdrawals, and Currencies

At Betsio, we support a wide range of currencies, including EUR, USD, CAD, NZD, AUD, GBP, and cryptocurrencies such as BTC, ETH, USDT, and LTC. The minimum deposit requirement is EUR/USD/GBP/CHF 20, while minimum withdrawal amounts vary by currency. Our Betsio casino withdrawal process depends on your verification status and chosen payment method.

• Withdrawal limits are EUR 10,000 per transaction, with daily, weekly, and monthly caps based on lifetime deposits
• Wins exceeding EUR 30,000 will be paid in monthly instalments
• Progressive jackpots are paid in full according to provider rules
• All deposits must be wagered a minimum of three times before withdrawal

Here at Betsio Casino, we process crypto withdrawals according to blockchain confirmation speeds, while bank transfers may take up to ten banking days. We are not responsible for delays caused by third-party payment providers or banking institutions.

Bonuses and Promotions

Our welcome bonus offers up to 225% plus 225 free spins over three deposits, with wagering requirements of x40 applied to bonus and free spin winnings combined. Any Betsio bonus code, including BETSIO, SECOND, and THIRD, must be entered correctly at the time of deposit to activate the respective offer.

• Minimum qualifying deposit is EUR 20
• Maximum bet while wagering a bonus is EUR 2
• Maximum winnings from free spins are capped at 5x deposit, up to EUR 5,000

We also provide a VIP Welcome Pack worth up to EUR 15,000 for high rollers, alongside daily cashback, reload bonuses, and loyalty rewards. Any Betsio no deposit bonus or Betsio no deposit bonus codes offered through promotional campaigns are subject to separate terms communicated at the time of the offer. We reserve the right to modify, suspend, or cancel any bonus or Betsio promo code at our sole discretion.

Loyalty and VIP Program

Our loyalty program consists of five statuses and fifty levels, allowing you to earn Bets Points through regular play. Points are exchangeable for cash from Silver status onward, subject to a 3x conversion requirement. Our VIP program includes a personal account manager, individualized withdrawal limits, and exclusive VIP transfers for qualifying players.

Game Fairness and Software Providers

At Betsio, we partner with more than 100 respected studios, including Pragmatic Play, Hacksaw Gaming, Nolimit City, BGaming, and Evolution for live dealer content. All games featured on our platform are tested for fairness and use certified random number generators. We do not guarantee any specific outcome, and all results are determined by the game software itself.

Responsible Gambling

We are committed to promoting responsible gambling practices. You can set deposit limits, loss limits, and session reminders through your account settings. If you feel that your gambling habits have become problematic, we encourage you to use our self-exclusion tools or contact our support team for assistance. We do not permit the use of VPNs to circumvent geographic restrictions, and accounts found violating this policy may be suspended.

Account Suspension and Termination

We reserve the right to suspend, limit, or close any account if we suspect fraudulent activity, breach of these terms, or violation of applicable law. In such cases, we may withhold winnings pending investigation. You may also request closure of your account at any time by contacting our support team.

Customer Support

Our support team is available 24/7 through live chat and email at [email protected]. You can also reach us through our community channels on Telegram, X, and Discord. We aim to respond to all inquiries promptly and professionally, ensuring a smooth experience whether you're exploring Betsio live dealer games or placing bets through our sportsbook.

Limitation of Liability

We strive to provide uninterrupted access to Betsio casino online, but we do not guarantee that our services will always be available or error-free. We are not liable for any losses arising from technical issues, internet connectivity problems, or events beyond our reasonable control. Your use of our services is at your own risk.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. Continued use of Betsio after any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

Governing Law

These terms are governed by the laws applicable to our licensing jurisdiction, Anjouan. Any disputes arising from your use of our services will be resolved in accordance with these regulations. By using Betsio, you agree to submit to this jurisdiction for the resolution of any disputes.